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Lead Teller

 

Position: Lead Teller 

Join our team of employees who work together to provide top-notch member service to all of our members. This great opportunity offers daytime hours, competitive pay, paid holidays and generous PTO. 

Enterprise Credit Union/Brookfield, WI    LEAD TELLER POSITION AVAILABLE 

Team Enterprise is currently seeking a Full time Lead Teller to join our team at our Brookfield branch. We support a work environment where colleagues are respected and are given the opportunity to perform to their fullest potential.  

Our Lead Teller serves as a liaison between our credit union and our members by providing exceptional member service. The Lead Teller is responsible for guiding staff in the efficient handling of member needs and accurate transactional processes. As the Lead Teller, your main responsibilities include the following: 

Duties

 

  • Provide prompt, efficient service.

  • Mentor and develop staff.

  • Perform member transactions (check cashing, deposits, withdrawals, loan payments, etc).

  • Cash handling and cash drawer balancing.

  • Provide answers to member inquires via telephone, email, mail, and other correspondence

  • Process mail transactions and requests.

  • Cross-sell Enterprise Credit Union’s products and services.

  • Clerical services as needed (filing, labeling)

  • Assist with organization of loan files 

  • Assist Member Service Representatives in the account opening process. 

  • Maintain knowledge of Enterprise CU’s products and processes.

  • Serve as vault teller which includes ordering cash and currency and balancing vault cash daily.

  • Investigate out of balance teller variances.

  • Assist with debit card ordering/inquiries.

  • Assist with scheduling.

  • All other duties as assigned by your direct supervisor or management.

     

    Qualifications 

Must have: 

  • High School

  • Work experience within credit unions/banking

  • Record of effective work performance on a Teller Line

  • Cash handling experience

  • Excellent written and oral communication skills

  • Intermediate computer skills

  • Professional and courteous attitude and appropriate attire.

 

Enterprise Credit Union offers 

  • Excellent Work Environment

  • Competitive Pay,

  • Medical and Dental Insurance

  • 401(k) Contribution and match

  • Generous PTO Program

  • We are an equal opportunity employer.  

Job Type: Full-time

 

Enterprise is looking for qualified Board Members/Committee Members

About our board and how to run for election

What are some Committee positions that are available?

Enterprise is looking for candidates for ALCO, Finance, and Audit Committees.  Being a committee member is an excellent way to be part of the community and help the members at Enterprise Credit Union.

What does a Board Member do?


Board members are responsible for setting policies, approving budgets, and helping to direct strategic planning. They evaluate operations and maintain financial performance standards for the credit union. They are also responsible for appointing the credit union's President/CEO, who reports directly to the Board. Board positions are voluntary and unpaid; however expenses related to Board business are paid for by the credit union.
Who can be a board member?
Candidates must be:
·         members in good standing with the credit union who are eligible to vote in credit union elections and at membership meetings;
·         willing to agree to a criminal background check and a credit check;
·         willing to agree to the credit union’s code of ethics policy;
·         bondable;
·         be 21 years of age or older

How long does each Board Member serve?


Terms are for three years. Board members typically devote a minimum of approximately 6 – 8 hours per month to credit union business, including attending monthly Board meetings at our headquarters in Brookfield. Additional time may be spent gathering information and training. Courses of study are available to Board members to help them learn more about the operation of a financial institution.

What are the benefits of being a Board Member?


You’ll be a representative voice for your fellow members, and have a direct say in the overall direction of the credit union. You gain knowledge and experience about the running of a financial institution, strategic planning, and about the credit union movement. Board members may also attend conferences and seminars on credit union topics in various locations throughout the country. It is a great way to become part of a unique organization that affects the financial lives of thousands of members.

How can I apply to become a Board Member?


You must provide the following:
·         A résumé
·         A letter of interest
·         Three personal references
Mail your résumé, letter of interest, and personal references to:
ATTN:   Governance Committee
Enterprise Credit Union
15850 West Bluemound Road
Brookfield, WI  53005
262-797-6260 X124

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